The shared account needs to be created by an admin account that can then edit permissions through the account settings by inviting collaborators. Office 365 shared mailbox is Microsoft’s version of this delegation tool and is available for all users who have an Outlook mailbox email address. Simply put, shared mailboxes are email inboxes that multiple teammates or colleagues can access. In this article, you will learn everything you need to know about Office 365 shared mailboxes: what it means, how to use it, its benefits & how to connect it to your Missive account for added features. It’s certainly the case with Microsoft’s shared mailbox on Office 365. It’s become increasingly critical in the last few years, and many email service providers and third parties are now offering email collaboration tools or added features. Nowadays, more and more businesses rely on inter-department collaboration and communication.
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